Philosophy of Care

We aim to provide the highest standard of care for our residents and to provide the level of personal attention that a competent, caring relative might provide.

Our experienced and trained staff are committed to satisfying the individual needs and requirements of all our residents, in a warm and friendly environment. All our staff attend regular courses and training, and our homes maintain an ongoing, in-house training programme to ensure that residents receive the best care.

We provide a stimulating environment with activity programmes that are tailored to meet residents' individual requests, so that their stay is both fulfilling and enjoyable.

We ensure that our residents have something to look forward to all year round and our gardens are professionally designed and maintained so residents can relax outdoors in a beautiful setting.

We aim, not only to provide a high level of service to residents but to their families as well, promoting their understanding and skills in helping to care for their loved ones.

We provide an excellent standard and choice of food and where necessary, cater for special dietary requirements.

We provide an active and homely environment where our residents' dignity and privacy are respected at all times. We establish and adhere to procedures that are designed to safeguard our residents' rights and their personal and healthcare needs.

We assess the needs of our residents and demonstrate to every person that we are confident we can meet his or her needs, prior to their admission.

We want everything we do in the home to be driven by the needs, abilities and aspirations of our residents and we aim to ensure that we provide an environment that is conducive to achieving our stated aims and objectives. Whether their needs are social, cultural, religious or recreational, we will do all we can to help our residents exercise choice and control over their lives.