Care home in New Milton

Jasmine the Barn Owl Does a Fly By

Jasmine the beautiful barn owl came to visit Barton Lodge residents this week.

Jasmine is very young, only 10 weeks old, and is getting used to all the love and attention humans can give her, much to the delight of our residents and staff. During her visit Jasmine’s very well trained owner filled us in on many interesting facts, such as:

Jasmine keeps her fine feathers in fettle on a mere 6 mice a day, which she swallows whole!

The residents always look forward to any visitors but Jasmine’s visit was a particular success. The residents were all able to hold or stroke Jasmine’s head and back if they wanted to and everyone was very keen to see such a beautiful wild animal in their home.

We thank Jasmine and her owner for visiting us and very much look forward to her next visit.

NO MICE WERE INJURED DURING THIS VISIT!

Top 20 Care Home Group Award Winner 2018

Barton Lodge and Woodley Grange Award Winners Again

Barton Lodge TeamStaff with awardManucourt Ltd Wins Care Home Award for 2 years running

 

We are delighted to announce that Manucourt Ltd has been awarded a ‘Top 20 Recommended Small Care Home Group 2018 Award’ out of nearly 19,000 care homes in the UK.

 

This is the second year running that Manucourt Ltd has won this prestigious award. The awards are based on reviews we have received from residents, their friends and relatives.

 

As a family run business, our central focus is to provide outstanding quality of care and accommodation at Barton Lodge & Woodley Grange, where our ethos – ‘loving care matters’, is at the heart of everything we do. To receive this prestigious award, for two years in a row, is a testimony to Manucourt Ltd’s dedication to provide exceptional care.

 

Of course, these awards are really dedicated to the team of dedicated staff that put their heart and soul into their work. The recent ‘beast from the east’ showed their true spirit, when staff prepared in advance and actually brought in clothing so that they could stay the night, some of them even sleeping on the floor, to ensure that they could get to work the next day. I would like to express my sincere appreciation and acknowledge Julie, Amanda and their teams’ commitment to provide the utmost compassionate care to our residents.

 

Of course, we won’t be bathing in self-pride and are back to doing what we always do – continuously striving to provide the best quality care.

CQC Inspected and Rated Good

CQC Inspectors Award Barton Lodge “Good” in all Categories!

cqc-inspected-and-rated-good-rgbCQC Awards Barton Lodge 5/5 Good in all Categories!

Following an inspection in November 2017, Barton Lodge has been rated as Good overall and rated Good in all 5 key areas that they look at, namely whether the home is SAFE, EFFECTIVE, CARING, RESPONSIVE and WELL-LED.

The inspectors drew their conclusion following a 2-day inspection where every aspect of the home was scrutinised. Inspectors spoke to professionals, staff members and with residents and their families. They praised our “clear, detailed and comprehensive” care plans and observed that “staff interacted with people with kindness, compassion and care”.

We have always strived to provide the very best level of care, attention and accommodation and we are thrilled that this has been recognised by the CQC. We have had excellent feedback from residents and residents’ families for our loving care and facilities over the last 17 years and remain committed to offering the very best.

Rizwan Walji, Director of Operations wrote to staff to thank them for their “engagement, devotion and commitment to our ‘loving care matters’ ethos”, and also stated that Barton Lodge remains committed to improvement!

A copy of our inspection report can be found here (link to our inspection report) – This link goes to the Inspection Report Page: https://www.lovingcare-matters.co.uk/barton-lodge-care-homes-in-new-milton/cqc-report/

Susan Whitcombe

Recognition of Service in Care Home

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Celebrations in recognition of Dedication and Loyalty… 

Directors of Manucourt Ltd acknowledged the dedication of the staff for both Care Homes owned by the company. Management and Staff from the respective Care homes gathered for the occasion to give recognition to the members of the team having served three or more  years. More than fifty staff attended to celebrate and to receive their token of appreciation.

On behalf of both, Woodley Grange & Barton Lodge Care Home,  Shabbir Walji (MD) dedicated the success of the Homes to the loyal Staff.

Addressing the gathering Shabbir said, “You are all truly amazing and have lived up to the expectations and the principle of Loving Care Matters. We thank each one of you for your loyalty and looking forward to collectively sustain the Homely environment for the residents. Your suggestions are also valuable to us. Please do speak to the Managers’ to discuss ways to improve, or enhance areas that you feel deserves attention.”

He further congratulated all those staff who had reached the various milestones. They were each handed a cash gift as a gesture of goodwill for their loyalty to the Home.

Amongst those present were Susan Devine, who was retiring after seventeen years service. Anne Miller has been with the company for over a decade. Susan Elizabeth Whitcombe was given a special mention for her completion of thirty years at the Home.

Sylvia Thomas is still dutifully performing her role of Head of Domestic at Barton Lodge having attained fifteen years of service.

It is clearly paramount that the staff find their work environment pleasurable and fulfilling, which allows the creation of a culture of happiness and longing to give their best attention at all times. A constant appraisal is done to the fabric of the building for comfort. Staff training is the key for the retention and maintaining of high standards.

Motivated Staff = Loving Care = Happy Home

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WG Staff

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Care Homes in Barton on Sea

Barton Lodge – Open Day 2017

Perfect day to enjoy an Ice cream

An outdoor activity in the company of The Mayor of New Milton…

It turned out to be a pleasant day for the family and friends to spend time together at Barton Lodge. The weather gave the residents an opportunity to sit out in the patio and take in the beautiful surround of the colourful garden and sea view.

An entertainer was at hand to liven the atmosphere with the staff joining in the fun whilst attending to the needs of the residents and guests. The residents were delighted to interact with a Local Councillor and The Mayor who came to pay tribute to a centenarian in residence at Barton Lodge.

It turned out to be a memorable day for all having enjoyed the Ice Cream from the kiosk setup in the grounds and later treated to fish and chips in a paper cone reminiscent of the early 1900’s style.

Care homes in new milton

Barton Lodge Open Day: 19th November 2016

Come and visit us for our Open Day on Saturday 19th November between 1.30pm and 4.30pm.

If you are looking for a Residential and specialist Dementia care home in Hampshire, please pop in for a chat. It will be a fantastic opportunity for you to come and visit us for our open day to meet our Directors, Management team and superbly dedicated Care Staff.

We will take you on a tour of Barton Lodge so that you can truly appreciate our care home, which combines a boutique hotel environment with the highest standards of residential and specialist dementia care and will be happy to answer any questions you may have.

Homemade cream tea and cakes will be served during the afternoon, whilst you enjoy entertainment by Pianist, Simon Woodley.

If you would like further information, please contact us on 01425 617 111 or email us on bartonlodge@lovingcare-matters.co.uk

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Residential care home in Romsey

Centenarian Kathleen Wilmer celebrates 100th birthday in style!

On 28th September 2016, Centenarian Kathleen Wilmer celebrates an unforgettable day, her 100th birthday.

Kathleen had a delightful birthday with her family, friends and our team at Barton Lodge and she even had a special visit from New Milton Mayor, Cllr David Hawkins!

Kathleen has lived with us at Barton Lodge for six years and she is an absolute joy to be around. She previously lived in Hordle and was married to her late husband for 68 years. Kathleen is the only surviving sibling in her family and she is convinced her long life is because of her mother’s genes! She certainly has a lot to be proud of, including an impressive 30 years service with Tesco at their head office in Hertfordshire.

Kathleen really did celebrate in style on her birthday with live music and dancing and all her family and friends around her on her special day. Kathleen was showered with balloons, flowers, gifts, cake and lots and lots of cards (one of her favourites was the card from the Queen!).

For everyone at Barton Lodge, it was an exciting day as it’s not everyday we get to celebrate a 100th birthday.

Speaking to Kathleen, she was thrilled and said, “I’ve had lots of cards and presents and have been very lucky.”

respite care Barton on Sea

VE Day 70th Anniversary

On 8th May 2015, Barton Lodge and Woodley Grange celebrated Victory in Europe (VE) day to mark its 70th anniversary.

Barton Lodge decorated the Home with flags and balloons and organised a VE Day, Street Party themed event that involved residents, staff, family members and friends.

Our Activities Organiser dressed up as a Captain and several family members dressed up as Land Ladies. The residents were all dressed in their ‘glad rags’.

There was music and dancing featuring an accordion player and our very own Maintenance Manager playing the guitar. Residents sang their hearts out with familiar songs such as Keep Smiling, Land of Hope and Gory and Pack Up Your Troubles.

Some residents wrote on little flags posted around the Home, their messages and memories of loved ones they had lost in the war and spoke of their recollections.

The restaurant area was adorned with union flags and napkins and tables were arranged as if to mimic the street parties that were held 70 years ago.

It was a wonderful day and a fitting way to remember the accomplishments of the brave soldiers who fought in the war.

Sea View residential care home

Our beach huts are in the Daily Telegraph

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The following article was featured in the Daily Telegraph

We received a phone call from a journalist who had heard of our wonderful beach huts and she requested if they could be featured in the Daily Telegraph. Our beach huts are famous!

Click here to view the post.

 

Barton Lodge Official Opening

We are in the Daily Echo

The following article was recently featured in the Daily Echo

Hampshire care home celebrates completion of £1 million redevelopment

Barton Lodge Managing Director Shabbir Walji and Manager Amanda CooperHampshire, 24th September 2014 Barton Lodge, a boutique residential and specialist dementia care home in Barton-on-Sea, marked the completion of its extensive £1 million redevelopment by welcoming the mayor of New Milton, Cllr David Hawkins, to officially open the home’s eagerly awaited new 5 star facilities and landscaped gardens.

Owned and operated by Loving Care Matters, a family run care provider, Barton Lodge has been thoughtfully redesigned over the past two years to include 48 beautifully appointed bedrooms, a contemporary hair salon, elegant dining room, multiple spacious lounges and a landscaped garden that overlooks stunning views of the Isle of Wight.

Pianist Simon WoodleyCommenting on the redevelopment of Barton Lodge, Managing Director, Shabbir Walji said “We’re delighted to celebrate and mark this milestone event. Barton Lodge is our extended family home and not an institution! We provide a real lifestyle for our residents, full of activities to help nourish mind, body and soul.”

Operations Director, Rizwan Walji said “When designing Barton Lodge, we really had in mind what we would want for our own parents or indeed ourselves. In fact, my father often comments that he’s already chosen his favourite room.

We really care about our residents’ welfare. A number of our residents suffer from dementia and it was important for us to design the interiors and gardens in a way that would provide sensory stimulation but within a calming environment.”

Joined by members of the local community, Barton Lodge helped celebrate this landmark occasion by treating guests and residents to an afternoon of live music on the newly landscaped grounds, whilst sampling homemade refreshments prepared especially by the home’s on-site chefs.