Barton Lodge & Woodley Grange have done it again!

For the third year running Barton Lodge & Woodley Grange have won the ‘Top 20 Care Home Group’ award from the leading care home reviews site, carehome.co.uk

We are very fortunate as a company to have such fantastic staff who make winning awards like this possible.  It is also our residents and their friends and family who through submitting reviews of our homes give us our high review scores on carehome.co.uk.   It is because of our residents we do what we do, so please do continue to submit your reviews and if you have any suggestions that could help us improve our offering or feedback, please do not hesitate to contact us.

Shabbir Walji, Managing Director;

I am truly humbled, honoured and absolutely delighted to receive this amazing award for the third year running with consistency to the highest standards of loving care that the managers and their team have accomplished. I am extremely proud of your fabulous achievement and dedication to the beloved residents. On behalf of my family and the company I wish to thank you all immensely for continually sustaining the best quality of care with sensitivity, love and admirable family ethos. 

Amanda Hopkins, reviews manager of carehome.co.uk;

“Care home groups, which put compassion, dignity and kindness at the heart of their care, are making a profound difference to residents’ lives.

“Our reviews, which are written by residents and their family and friends, show that Manucourt provides high quality care throughout its homes and we would like to congratulate it on being a top care home group! We feel it is a huge achievement to be named as one of the Top 20 care home groups in the UK.

 

 

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The Zoo Visits Barton Lodge

The Zoo Visits Barton Lodge

Recently at Barton Lodge we have had an “animal handling experience” from Zoolab. Creatures from faraway places came to visit our residents and proved very therapeutic and gave our residents knowledge and sensory stimulation from the animals. Animals included were: a giant African land snail, a giant African millipede, a corn snake, a Peruvian guinea pig and more. All the residents thoroughly enjoyed the experience and look forward to their next visit planned in July. Pet therapy has been proven to help give people a positive focus, sharper mind, less stress and a better mood.

We have some new visitors at Barton Lodge

We have some new visitors at Barton Lodge

Chewton Common Playgroup will be holding a morning activity session with our residents each Month. There will be 22 little people here making, baking and playing alongside our residents and they have all been making great new friends. The residents really enjoy all the happy laughter and noise and love to join in. Research has shown that intergenerational activities promote health and wellbeing and seeing our residents enjoying the environment around them with the children, the lift in mood and well- being is obvious to see.

Trish Gorrod and her Husband, Mike, Celebrate their Wedding Anniversary on January 22nd 2019

Trish Gorrod and her Husband, Mike, Celebrate their Wedding Anniversary on January 22nd 2019

Trish and her husband Mike celebrated their 42nd Wedding Anniversary with a private afternoon tea in the beautiful turret room at Barton Lodge. They shared their special afternoon with their youngest son Henry.

Trish had her family visit during the day and said she had very special memories of her wedding to Mike which happened in Southbourne, Dorset on January 22nd 1977 on a cold and blustery day.

Care home in New Milton

Jasmine the Barn Owl Does a Fly By

Jasmine the beautiful barn owl came to visit Barton Lodge residents this week.

Jasmine is very young, only 10 weeks old, and is getting used to all the love and attention humans can give her, much to the delight of our residents and staff. During her visit Jasmine’s very well trained owner filled us in on many interesting facts, such as:

Jasmine keeps her fine feathers in fettle on a mere 6 mice a day, which she swallows whole!

The residents always look forward to any visitors but Jasmine’s visit was a particular success. The residents were all able to hold or stroke Jasmine’s head and back if they wanted to and everyone was very keen to see such a beautiful wild animal in their home.

We thank Jasmine and her owner for visiting us and very much look forward to her next visit.

NO MICE WERE INJURED DURING THIS VISIT!

Top 20 Care Home Group Award Winner 2018

Barton Lodge and Woodley Grange Award Winners Again

Barton Lodge TeamStaff with awardManucourt Ltd Wins Care Home Award for 2 years running

 

We are delighted to announce that Manucourt Ltd has been awarded a ‘Top 20 Recommended Small Care Home Group 2018 Award’ out of nearly 19,000 care homes in the UK.

 

This is the second year running that Manucourt Ltd has won this prestigious award. The awards are based on reviews we have received from residents, their friends and relatives.

 

As a family run business, our central focus is to provide outstanding quality of care and accommodation at Barton Lodge & Woodley Grange, where our ethos – ‘loving care matters’, is at the heart of everything we do. To receive this prestigious award, for two years in a row, is a testimony to Manucourt Ltd’s dedication to provide exceptional care.

 

Of course, these awards are really dedicated to the team of dedicated staff that put their heart and soul into their work. The recent ‘beast from the east’ showed their true spirit, when staff prepared in advance and actually brought in clothing so that they could stay the night, some of them even sleeping on the floor, to ensure that they could get to work the next day. I would like to express my sincere appreciation and acknowledge Julie, Amanda and their teams’ commitment to provide the utmost compassionate care to our residents.

 

Of course, we won’t be bathing in self-pride and are back to doing what we always do – continuously striving to provide the best quality care.

CQC Inspected and Rated Good

CQC Inspectors Award Barton Lodge “Good” in all Categories!

cqc-inspected-and-rated-good-rgbCQC Awards Barton Lodge 5/5 Good in all Categories!

Following an inspection in November 2017, Barton Lodge has been rated as Good overall and rated Good in all 5 key areas that they look at, namely whether the home is SAFE, EFFECTIVE, CARING, RESPONSIVE and WELL-LED.

The inspectors drew their conclusion following a 2-day inspection where every aspect of the home was scrutinised. Inspectors spoke to professionals, staff members and with residents and their families. They praised our “clear, detailed and comprehensive” care plans and observed that “staff interacted with people with kindness, compassion and care”.

We have always strived to provide the very best level of care, attention and accommodation and we are thrilled that this has been recognised by the CQC. We have had excellent feedback from residents and residents’ families for our loving care and facilities over the last 17 years and remain committed to offering the very best.

Rizwan Walji, Director of Operations wrote to staff to thank them for their “engagement, devotion and commitment to our ‘loving care matters’ ethos”, and also stated that Barton Lodge remains committed to improvement!

A copy of our inspection report can be found here (link to our inspection report) – This link goes to the Inspection Report Page: https://www.lovingcare-matters.co.uk/barton-lodge-care-homes-in-new-milton/cqc-report/

Susan Whitcombe

Recognition of Service in Care Home

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Celebrations in recognition of Dedication and Loyalty… 

Directors of Manucourt Ltd acknowledged the dedication of the staff for both Care Homes owned by the company. Management and Staff from the respective Care homes gathered for the occasion to give recognition to the members of the team having served three or more  years. More than fifty staff attended to celebrate and to receive their token of appreciation.

On behalf of both, Woodley Grange & Barton Lodge Care Home,  Shabbir Walji (MD) dedicated the success of the Homes to the loyal Staff.

Addressing the gathering Shabbir said, “You are all truly amazing and have lived up to the expectations and the principle of Loving Care Matters. We thank each one of you for your loyalty and looking forward to collectively sustain the Homely environment for the residents. Your suggestions are also valuable to us. Please do speak to the Managers’ to discuss ways to improve, or enhance areas that you feel deserves attention.”

He further congratulated all those staff who had reached the various milestones. They were each handed a cash gift as a gesture of goodwill for their loyalty to the Home.

Amongst those present were Susan Devine, who was retiring after seventeen years service. Anne Miller has been with the company for over a decade. Susan Elizabeth Whitcombe was given a special mention for her completion of thirty years at the Home.

Sylvia Thomas is still dutifully performing her role of Head of Domestic at Barton Lodge having attained fifteen years of service.

It is clearly paramount that the staff find their work environment pleasurable and fulfilling, which allows the creation of a culture of happiness and longing to give their best attention at all times. A constant appraisal is done to the fabric of the building for comfort. Staff training is the key for the retention and maintaining of high standards.

Motivated Staff = Loving Care = Happy Home

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Care Homes in Barton on Sea

Barton Lodge – Open Day 2017

Perfect day to enjoy an Ice cream

An outdoor activity in the company of The Mayor of New Milton…

It turned out to be a pleasant day for the family and friends to spend time together at Barton Lodge. The weather gave the residents an opportunity to sit out in the patio and take in the beautiful surround of the colourful garden and sea view.

An entertainer was at hand to liven the atmosphere with the staff joining in the fun whilst attending to the needs of the residents and guests. The residents were delighted to interact with a Local Councillor and The Mayor who came to pay tribute to a centenarian in residence at Barton Lodge.

It turned out to be a memorable day for all having enjoyed the Ice Cream from the kiosk setup in the grounds and later treated to fish and chips in a paper cone reminiscent of the early 1900’s style.

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Barton Lodge Open Day: 19th November 2016

Come and visit us for our Open Day on Saturday 19th November between 1.30pm and 4.30pm.

If you are looking for a Residential and specialist Dementia care home in Hampshire, please pop in for a chat. It will be a fantastic opportunity for you to come and visit us for our open day to meet our Directors, Management team and superbly dedicated Care Staff.

We will take you on a tour of Barton Lodge so that you can truly appreciate our care home, which combines a boutique hotel environment with the highest standards of residential and specialist dementia care and will be happy to answer any questions you may have.

Homemade cream tea and cakes will be served during the afternoon, whilst you enjoy entertainment by Pianist, Simon Woodley.

If you would like further information, please contact us on 01425 617 111 or email us on bartonlodge@lovingcare-matters.co.uk

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