Manucourt celebrate triple award win
We’re delighted to announce that Barton Lodge and Woodley Grange have both been recognised as ‘Top 20 Care Homes’ in the South East by carehome.co.uk – the leading care home reviews site. Manucourt Ltd has also been named as a ‘Top 20 Small Care Home Group’ in the UK!
This year marks the first year Barton Lodge has received this award by carehome.co.uk and the fourth year running for Woodley Grange & Manucourt Ltd.
We would like to say thank you to our residents, their family members and friends who have all taken the time to leave a review on carehome.co.uk, which has helped us achieve the perfect review score of 10/10 and our latest awards.
Commenting on the awards, Manucourt Operations Director, Rizwan Walji, said; “This recognition is extremely important to us, as it is based on the real experiences of families, friends and residents for whom Barton Lodge and Woodley Grange, is their home. We’re delighted that the dedication and commitment of our fantastic team has been acknowledged. Winning awards like this would not be possible without them.”
Woodley Grange Manager qualifies as a Mental Health First Aider
As a care home group committed to the wellbeing of our staff, and in a society where mental health is becoming ever more prevalent, we’re delighted to announce that Woodley Grange Manager, Amanda Cooper, has recently completed her Mental Health First Aider course.
The two-day course, developed by Mental Health First Aid England and St Johns Ambulance, gave Amanda an in-depth look at mental health in the workplace, helping her understand the factors affecting wellbeing and how to spot the signs of mental illness, as well as giving her the confidence to be able to support staff both at Woodley Grange & Barton Lodge with their wellbeing.
Commenting on the two-day course, Amanda said, “I was really pleased to see so many people in attendance and found the knowledge gained invaluable.”
With Amanda’s new qualification, we have set up a confidential email address for both Barton Lodge & Woodley Grange, where staff can send their concerns free of judgement, in order to receive the support they need.
Amanda is also currently formalising our mental health policy, so that staff can be provided with an easy-to-understand resource on how they go about getting support from Amanda and where to go if they need professional help.
In the coming months, we also hope to send a member of staff from Barton Lodge to complete their Mental Health First Aider training, to provide staff at Barton with their own on-site Mental Health First Aider.
Woodley bring together two generations for weekly arts sessions
The positive social effects of older generations spending time with young children are well documented, so here at Woodley we have developed an excellent relationship with Imagine This! – a local company who carry out workshops at the home; bringing together our residents with local children for weekly art sessions.
Each session has a different theme. In the past we’ve had a dinosaur, seaside and a safari inspired ‘walk on the wild side’ theme. In the next few weeks we’ll be getting in the festive spirit with Christmas themed workshops, which we’re particularly excited for.
The residents enjoy the sessions immensely, as do the children, and it’s been great to see the improvement in our residents’ wellbeing since introducing the sessions earlier this year.
To keep up with our weekly Imagine This! workshops, like the Woodley Grange Facebook here to see our daily activities posts
For the third year running Barton Lodge & Woodley Grange have won the ‘Top 20 Care Home Group’ award from the leading care home reviews site, carehome.co.uk
We are very fortunate as a company to have such fantastic staff who make winning awards like this possible. It is also our residents and their friends and family who through submitting reviews of our homes give us our high review scores on carehome.co.uk. It is because of our residents we do what we do, so please do continue to submit your reviews and if you have any suggestions that could help us improve our offering or feedback, please do not hesitate to contact us.
Shabbir Walji, Managing Director;
I am truly humbled, honoured and absolutely delighted to receive this amazing award for the third year running with consistency to the highest standards of loving care that the managers and their team have accomplished. I am extremely proud of your fabulous achievement and dedication to the beloved residents. On behalf of my family and the company I wish to thank you all immensely for continually sustaining the best quality of care with sensitivity, love and admirable family ethos.
Amanda Hopkins, reviews manager of carehome.co.uk;
“Care home groups, which put compassion, dignity and kindness at the heart of their care, are making a profound difference to residents’ lives.
“Our reviews, which are written by residents and their family and friends, show that Manucourt provides high quality care throughout its homes and we would like to congratulate it on being a top care home group! We feel it is a huge achievement to be named as one of the Top 20 care home groups in the UK.
We are delighted to announce that Manucourt Ltd has been awarded a ‘Top 20 Recommended Small Care Home Group 2018 Award’ out of nearly 19,000 care homes in the UK.
This is the second year running that Manucourt Ltd has won this prestigious award. The awards are based on reviews we have received from residents, their friends and relatives.
As a family run business, our central focus is to provide outstanding quality of care and accommodation at Barton Lodge & Woodley Grange, where our ethos – ‘loving care matters’, is at the heart of everything we do. To receive this prestigious award, for two years in a row, is a testimony to Manucourt Ltd’s dedication to provide exceptional care.
Of course, these awards are really dedicated to the team of dedicated staff that put their heart and soul into their work. The recent ‘beast from the east’ showed their true spirit, when staff prepared in advance and actually brought in clothing so that they could stay the night, some of them even sleeping on the floor, to ensure that they could get to work the next day. I would like to express my sincere appreciation and acknowledge Julie, Amanda and their teams’ commitment to provide the utmost compassionate care to our residents.
Of course, we won’t be bathing in self-pride and are back to doing what we always do – continuously striving to provide the best quality care.
Woodley Grange Care Home in Romsey, has been chosen by residents and their families as one of the Top 20 care homes in South East England.
There are 3,054 homes in the South East of England, with the top 20 receiving an award from the leading reviews guide to care homes, carehome.co.uk.
The award is based on reviews of the care home written by their residents, as well as their friends and relatives.
Davina Ludlow, chair of carehome.co.uk, said: “It is the residents and their families and friends who have first-hand experience of what a care home is like, which is why we use their reviews to find the best care homes in the UK. Their reviews reveal that many care homes are warm and sociable places, where residents can interact with others and take part in stimulating activities, looked after by staff who are caring and compassionate.
“Woodley Grange Care Home has proved that they provide a high standard of care and we would like to congratulate them on being a Top 20 care home in South East England! It is such an achievement to be recognised for being a top-rated care home by the very people you care for.
“Finding the right care home can be very hard. We hope our awards help to make people’s search for a care home a little bit easier.”
Amanda Cooper, Woodley Grange Care Home manager, said: “We are absolutely delighted to receive this award in 2017 and now again in 2018. I am so pleased for the staff, that their dedication and tremendous hard work has been recognised by the residents and their relatives.
“Our central focus is our commitment to our ‘loving care matters’ ethos and to receive this prestigious award, is a testimony to Woodley Grange’s dedication to provide exceptional care. We are all extremely proud of this achievement.”
Canine visits bring lots of joy and a therapeutic affect…
Canine Duo Doris and Leo come to visit us #WoodleyGrange, as they enjoy coming to meet everyone to say hello. Doris is lovely but a little greedy and needy she loves cuddles and is very caring. She also loves biscuits but should not have too many. If you have noticed a shortage of biscuits over the last few months it is probably down to Doris!
Leo is a little bit more lively he loves to chew things at home and has munched his way through a few slippers! However, he has had a very calming influence on Doris since she came to live with him.
The residents look forward to Doris & Leo coming through the door as it creates an excitement in the home with residents wanting to feel and cuddle the canine friends. The bond between them has become an amazing scene to observe.
Doris and Leo were both street dogs from Greece. Doris is 18 months old and has been in England for 6 months. Leo is 2 and a half and has lived in England for 18 months. Doris was found in a dustbin at 3 weeks old with his sisters who are still awaiting homes. Leo was born in a sanctuary after his mum was found left in a dustbin.
Both dogs were taken in by the Strays of Greece animal shelter – website www.straysofgreece.org – they were both looked after until they were found homes here in England.
Celebrations in recognition of Dedication and Loyalty…
Directors of Manucourt Ltd acknowledged the dedication of the staff for both Care Homes owned by the company. Management and Staff from the respective Care homes gathered for the occasion to give recognition to the members of the team having served three or more years. More than fifty staff attended to celebrate and to receive their token of appreciation.
On behalf of both, Woodley Grange & Barton Lodge Care Home, Shabbir Walji (MD) dedicated the success of the Homes to the loyal Staff.
Addressing the gathering Shabbir said, “You are all truly amazing and have lived up to the expectations and the principle of Loving Care Matters. We thank each one of you for your loyalty and looking forward to collectively sustain the Homely environment for the residents. Your suggestions are also valuable to us. Please do speak to the Managers’ to discuss ways to improve, or enhance areas that you feel deserves attention.”
He further congratulated all those staff who had reached the various milestones. They were each handed a cash gift as a gesture of goodwill for their loyalty to the Home.
Amongst those present were Susan Devine, who was retiring after seventeen years service. Anne Miller has been with the company for over a decade. Susan Elizabeth Whitcombe was given a special mention for her completion of thirty years at the Home.
Sylvia Thomas is still dutifully performing her role of Head of Domestic at Barton Lodge having attained fifteen years of service.
It is clearly paramount that the staff find their work environment pleasurable and fulfilling, which allows the creation of a culture of happiness and longing to give their best attention at all times. A constant appraisal is done to the fabric of the building for comfort. Staff training is the key for the retention and maintaining of high standards.
Motivated Staff = Loving Care = Happy Home