Top 20 Care Home Group Award Winner 2018

Barton Lodge and Woodley Grange Award Winners Again

Barton Lodge TeamStaff with awardManucourt Ltd Wins Care Home Award for 2 years running

 

We are delighted to announce that Manucourt Ltd has been awarded a ‘Top 20 Recommended Small Care Home Group 2018 Award’ out of nearly 19,000 care homes in the UK.

 

This is the second year running that Manucourt Ltd has won this prestigious award. The awards are based on reviews we have received from residents, their friends and relatives.

 

As a family run business, our central focus is to provide outstanding quality of care and accommodation at Barton Lodge & Woodley Grange, where our ethos – ‘loving care matters’, is at the heart of everything we do. To receive this prestigious award, for two years in a row, is a testimony to Manucourt Ltd’s dedication to provide exceptional care.

 

Of course, these awards are really dedicated to the team of dedicated staff that put their heart and soul into their work. The recent ‘beast from the east’ showed their true spirit, when staff prepared in advance and actually brought in clothing so that they could stay the night, some of them even sleeping on the floor, to ensure that they could get to work the next day. I would like to express my sincere appreciation and acknowledge Julie, Amanda and their teams’ commitment to provide the utmost compassionate care to our residents.

 

Of course, we won’t be bathing in self-pride and are back to doing what we always do – continuously striving to provide the best quality care.

Woodley Grange Team

Woodley Grange Care Home in Romsey, has been chosen by residents and their families as one of the Top 20 care homes in South East England.

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Woodley Grange Care Home in Romsey, has been chosen by residents and their families as one of the Top 20 care homes in South East England.

There are 3,054 homes in the South East of England, with the top 20 receiving an award from the leading reviews guide to care homes, carehome.co.uk.

The award is based on reviews of the care home written by their residents, as well as their friends and relatives.

Davina Ludlow, chair of carehome.co.uk, said: “It is the residents and their families and friends who have first-hand experience of what a care home is like, which is why we use their reviews to find the best care homes in the UK. Their reviews reveal that many care homes are warm and sociable places, where residents can interact with others and take part in stimulating activities, looked after by staff who are caring and compassionate.

“Woodley Grange Care Home has proved that they provide a high standard of care and we would like to congratulate them on being a Top 20 care home in South East England! It is such an achievement to be recognised for being a top-rated care home by the very people you care for. 

“Finding the right care home can be very hard. We hope our awards help to make people’s search for a care home a little bit easier.”

Amanda Cooper, Woodley Grange Care Home manager, said: “We are absolutely delighted to receive this award in 2017 and now again in 2018. I am so pleased for the staff, that their dedication and tremendous hard work has been recognised by the residents and their relatives.

“Our central focus is our commitment to our ‘loving care matters’ ethos and to receive this prestigious award, is a testimony to Woodley Grange’s dedication to provide exceptional care. We are all extremely proud of this achievement.”

Doris and Leo

Canine immigrants bring happiness to Residents

Canine visits bring lots of joy and a therapeutic affect…

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Canine Duo Doris and Leo come to visit us #WoodleyGrange, as they enjoy coming to meet everyone to say hello. Doris is lovely but a little greedy and needy she loves cuddles and is very caring. She also loves biscuits but should not have too many. If you have noticed a shortage of biscuits over the last few months it is probably down to Doris!

Leo is a little bit more lively he loves to chew things at home and has munched his way through a few slippers! However, he has had a very calming influence on Doris since she came to live with him. 

The residents look forward to Doris & Leo coming through the door as it creates an excitement in the home with residents wanting to feel and cuddle the canine friends. The bond between them has become an amazing scene to observe.

Doris and Leo were both street dogs from Greece. Doris is 18 months old and has been in England for 6 months. Leo is 2 and a half and has lived in England for 18 months. Doris was found in a dustbin at 3 weeks old with his sisters who are still awaiting homes. Leo was born in a sanctuary after his mum was found left in a dustbin.

Both dogs were taken in by the Strays of Greece animal shelter – website www.straysofgreece.org – they were both looked after until they were found homes here in England.

Susan Whitcombe

Recognition of Service in Care Home

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Celebrations in recognition of Dedication and Loyalty… 

Directors of Manucourt Ltd acknowledged the dedication of the staff for both Care Homes owned by the company. Management and Staff from the respective Care homes gathered for the occasion to give recognition to the members of the team having served three or more  years. More than fifty staff attended to celebrate and to receive their token of appreciation.

On behalf of both, Woodley Grange & Barton Lodge Care Home,  Shabbir Walji (MD) dedicated the success of the Homes to the loyal Staff.

Addressing the gathering Shabbir said, “You are all truly amazing and have lived up to the expectations and the principle of Loving Care Matters. We thank each one of you for your loyalty and looking forward to collectively sustain the Homely environment for the residents. Your suggestions are also valuable to us. Please do speak to the Managers’ to discuss ways to improve, or enhance areas that you feel deserves attention.”

He further congratulated all those staff who had reached the various milestones. They were each handed a cash gift as a gesture of goodwill for their loyalty to the Home.

Amongst those present were Susan Devine, who was retiring after seventeen years service. Anne Miller has been with the company for over a decade. Susan Elizabeth Whitcombe was given a special mention for her completion of thirty years at the Home.

Sylvia Thomas is still dutifully performing her role of Head of Domestic at Barton Lodge having attained fifteen years of service.

It is clearly paramount that the staff find their work environment pleasurable and fulfilling, which allows the creation of a culture of happiness and longing to give their best attention at all times. A constant appraisal is done to the fabric of the building for comfort. Staff training is the key for the retention and maintaining of high standards.

Motivated Staff = Loving Care = Happy Home

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WG Staff

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Day Care New Milton

Art auction raises funds far beyond expectation…

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A truly amazing experience to Auction off the Art by the Residents at Woodley Grange.

“I can’t believe that people want our pictures so much”, says Beryl, a Resident at the Care Home.

Karen, the organiser, “Who would have thought when we started out that we would have ever got this far”. That was no exaggeration when quizzed about arranging an art auction & the expected value of the various art and craft, jointly and diligently created by the Residents.

The Auction lasted merely two hours, on a bright Autumn day in the beautiful setting of the spacious Abbey Lounge of the Woodley Grange Residential Care Home. A score and more, of the family and friends of the Residents, flocked to the Home to be part of the bidding process. Refreshments of Coffee, Tea and biscuits were laid out for the attendees.

All the works of art to be auctioned were displayed for viewing, a week prior to the day and some of those, who came and viewed but, were unable to attend on the day of Auction, had left their bids in a sealed envelope to be opened at the bid stage.

On the day of the Auction there was a lot of excitement on both sides. The Residents waited in anticipation of, and, the visitors in expectation for the opportunity to be the highest bidder. The amazing outcome noted was that there was more bidding, for the art piece of other that for one’s own family member. This resulted in an incredible sense of fraternity amongst all the participants.

“Isn’t it marvelous that we did so well and that our pictures are going home with people to put on their walls” commented Eileen, a long-time Resident.

It was truly an exhilarating experience for the Organisers’ having never before conducted auctioneering in a gathering of enthusiasts. The amount of £700 raised was far beyond their wildest imagination. The stakes seemed high as £45 was the highest bid received amongst the various pieces auctioned on the day.

“The money will be spent by the residents, we will be holding discussions and letting them decide what they want to spend the money on” suggested Karen, who was still trying to reconcile the phenomenal success after several weeks of anxiety, in preparation for the Day.

New Milton Care Home

Woodley Grange Open Day – 1920’s theme

Woodley Open Day 2017

Woodley Grange Open Day 2017

Romsey, June 16, 2017– Woodley Grange Care Home was visited by Caroline Nokes MP for Romsey and Southampton North

and Councillor Dorothy Baverstock from Test Valley Borough Council (Romsey, Cupernham) for the Open Day event organized for the local Community.

Families and friends of residents turned up in good numbers with all Staff in attendance, who thoroughly enjoyed the day, tending loving care but with light hearted fun all around the Home. A glorious day for the Residents and visitors to enjoy the Open Day at Woodley Grange Care Home held on Friday 16th June 2017 between 1.30 pm – 4.30 pm. A 1920’s theme was created with entertainers dressed up to reflect the period and a pianist played to the theme. High Tea and home baked Cakes were served.

In particular focus was, the display of the fabulous and creative art and craft, that had been made by the Residents themselves. It highlighted how much potential there is within the Residents and requires diligent Activity organisers to recognise it. Karen, the Activity Head is passionate and uses all her skills to work with the Residents and encourage them to bring latent skills to the fore.

Visitors were taken around the Home to view the various areas of activity and facilities which provide a homely environment and the idea to send personal invites to the Residents made them feel honoured and special. Residents were particularly delighted and interacted well with MP Caroline Nokes & Councillor Dorothy Baverstock
Woodley Grange Care Home is in a very pleasant rural surround and the location is ideal to reach from any direction of Romsey.

Tickled Pink Productions Entertain Us

On 22nd September Tickled pink Productions came to Woodley Grange to entertain our residents.

The two performers put on a romantic comedy show full of favourite musical songs and dances of yesteryear. They included songs from Singing in the Rain, Easter Parade, High Society, Let Yourself Go and many more.

A theatre curtain was erected at one end of the lounge to enable the performers to change costume – one moment a ballerina, the next a clown and finally sparkly top hats and tails to name a few.

Residents were each welcomed and some were given feather boas and party hats to wear, helping them to feel part of the show. Some residents were lucky enough to be individually serenaded to.

The smiles and laughter were infectious and a delight to behold.

The show was thoroughly enjoyed by those who came along, including some family members and was still being talked about for days afterwards.

The residents enjoyed the show so much that we invited them for our pre-Christmas festivities. We’ve included photos of both shows for your enjoyment.

respite care Barton on Sea

VE Day 70th Anniversary

On 8th May 2015, Barton Lodge and Woodley Grange celebrated Victory in Europe (VE) day to mark its 70th anniversary.

Barton Lodge decorated the Home with flags and balloons and organised a VE Day, Street Party themed event that involved residents, staff, family members and friends.

Our Activities Organiser dressed up as a Captain and several family members dressed up as Land Ladies. The residents were all dressed in their ‘glad rags’.

There was music and dancing featuring an accordion player and our very own Maintenance Manager playing the guitar. Residents sang their hearts out with familiar songs such as Keep Smiling, Land of Hope and Gory and Pack Up Your Troubles.

Some residents wrote on little flags posted around the Home, their messages and memories of loved ones they had lost in the war and spoke of their recollections.

The restaurant area was adorned with union flags and napkins and tables were arranged as if to mimic the street parties that were held 70 years ago.

It was a wonderful day and a fitting way to remember the accomplishments of the brave soldiers who fought in the war.