Manucourt’s commitment to keeping residents & staff safe
10th July 2020 Update
Though we are still in the early days of easing lockdown, we think it is the appropriate time for safe visitations to take place. We need to understand that most of the people we support are over 70 and are living with health conditions that could potentially put them at increased risk of not only catching COVID-19 but having further health complications as a result.
With this in mind, we have been exploring different options to enable relatives or close friends to visit with their loved ones in ways that adhere to current Government guidance and protect both visitors, residents and staff.
As a first stage, we are putting procedures in place to enable outdoor visits from 13th July 2020. Outdoor visits (eg. in gardens) and staying 2 metres (6 feet) away from the people you visit, reduce the risk of passing the virus on because it makes it very difficult for the virus particles to spread to your loved one.
To ensure your safety, a number of additional measures are required to be in place for these outdoor visits to take place safely. We recognise that many of these will be difficult for families who have not seen their loved one for some time, but we believe they are vital in protecting your loved ones.
To find out more about your garden visit and what to expect once you arrive, view our step-by-step guide below. For the full list of measures, please download our visiting policy here.
To book your visit via Facebook, click one of the buttons below.
Virtual visiting will continue to be available through various platforms including WhatsApp Video Call, Skype, FaceTime etc. Virtual visits are not limited to the COVID-19 pandemic and will continue moving forward. Our staff will help facilitate the visit to ensure that residents can hear and see the caller and to have an enjoyable experience.
14th April 2020 Update
At Woodley Grange and Barton Lodge, the safety of our residents and staff is always our top priority. As such, we are doing everything within our power to ensure we limit the spread of COVID-19 and mitigate its impact.
Over the last two weeks, as the gravity of the situation has escalated, we have implemented every precaution and safety measure available to us, to protect our amazing community. These measures now include:
- Twice daily temperature checks for residents and continuous monitoring for any COVID-19-related symptoms.
- Increased screening questions, as a result of new research, such as exploring potential-neurological symptoms (including loss of taste and smell)
- Training and mock drills for staff on how to deal with a COVID-19 case
- Increased social distancing between residents and staff members
- Separate isolation wing created
- Personal protective equipment (PPE) provided to staff members
As you can imagine and have probably heard about on the news, a lack of government testing and the asymptomatic spread of this virus has really hampered the healthcare sector.
Despite these challenges, we are humbled by the true devotion of all our wonderful staff and thankful to you all for your continued support and prayers.
Please rest assured that we will continue to do everything humanly possible to keep everyone in the Home safe.
11th March 2020 Update
In recent weeks, the spread of coronavirus (COVID-19) has turned our world upside down.
Our thoughts go out to everyone who has been affected by the situation. COVID-19 is the greatest challenge of our generation, matched only by the challenges faced by many of our residents in wartime.
In those times, humanity rose to the occasion and prevailed. We have hope and confidence that we will collectively fight this new war with determination, love, empathy, kindness and good understanding.
At Barton Lodge and Woodley Grange, we have carefully listened to advice provided by the government, NHS & World Health Organisation and have implemented measures to keep our residents and staff safe during this time. The decisions we have made were difficult ones, but the health and safety of our residents and staff are our top priority and we are profoundly grateful for your understanding and support during these uncertain times.
To protect our residents and staff and limit the spread of COVID-19, we have taken the following actions:
- We have limited entry to only those who are essential to the running of the homes including carers, new residents, maintenance contractors and healthcare professionals. All family visits (unless of vital medical importance) and outside entertainment have been cancelled until further notice.
- We have introduced stringent entrance criteria, and screening for anyone who enters the homes.
- We have stopped all open days, events and day-care provision to limit exposure to outside sources.
- Delivery drivers have been asked to leave items outside the homes for staff to sanitise and quarantine any items before use.
- We have adhered to strict hygiene guidelines as laid out by the NHS and WHO
Our activities teams have been working extremely hard to keep residents entertained and stimulated, and we have plenty of fun and engaging activities lined up for the coming weeks.
We appreciate that the limitations on visits and show-arounds is difficult and we understand that during this time communication is vital. Therefore, for new residents, we have introduced virtual show-arounds and for existing residents, we have facilitated communication via Skype, WhatsApp and FaceTime. We have also increased the frequency of our newsletters and Facebook posts, as well as continued to contact families directly where appropriate.
Once again, we thank you for your continued support and understanding during this difficult time and we are excited for the day where it is safe for us to welcome families and communities back to Barton Lodge and Woodley Grange.